TestRail Logo
TestRail Logo
Idera Software

TestRail

Composite Score
7.9 /10
CX Score
8.2 /10
Category
TestRail
7.9 /10

What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details


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Awards & Recognition

TestRail won the following awards in the Software Testing category

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TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Inspires Innovation
  • Client Friendly Policies

Feature Ratings

Average 79

Test Planning

84

Test Data Management

83

Artifact Management

82

Analytics and Reporting

81

Test Coverage Analysis

80

Test Run Workflow Manager

79

Artifact Traceability

79

Test Environment Management

78

Audit Log

78

Test Case Generator

78

ALM Integration

77

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Implementation

79

Business Value Created

79

Usability and Intuitiveness

79

Ease of Data Integration

78

Vendor Support

77

Breadth of Features

76

Ease of Customization

75

Product Strategy and Rate of Improvement

72

TestRail Reviews

Sarah S.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Reliable and easy to use

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

It is very reliable and has all of the features you would expect from a good test case management tool. It's not too expensive and has a nice UI.

What is your favorite aspect of this product?

I like the how easy it is to copy test cases and move them around. It's very easy to keep everything organized.

What do you dislike most about this product?

The way that test plans and test runs are set up is a little confusing and it requires a lot of clicking to get into each of them.

What recommendations would you give to someone considering this product?

It is pretty easy to learn and a great option for someone who has never used a test tool before. It's easy to customize and it integrates with a lot of other products.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Prashant B.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Most user friendly and easy to use test management

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

Testrail is more user friendly than its competitors like bugzilla, HP-ALM, etc. The UI and visuals like graphs and charts are better compared to others.

What is your favorite aspect of this product?

The report generation after test run or test execution and then capability to share the reports with higher management and other users directly as it generates.

What do you dislike most about this product?

Sometimes, but quite rare we may notice some glitch from Testrail side it maybe because some kind of development or enhancement work is going on from their side. I have faced scenario where the graphs and charts were not coming over the reports generated for quite few days and then customer support team of Testrail resolved that issue on priority.

What recommendations would you give to someone considering this product?

I would highly recommend it if your QA team members are novice because it would be easy for your test data, test case management and easy to understand and more user friendly. Also it has visuals and UI better in my perspective so you can offcourse consider going for it.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Fair

Paras R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

A vast tool for enhancing the testing capabilities

Likeliness to Recommend

10 /10

What differentiates TestRail from other similar products?

This well- liked option among testers is due to its emphasis on effective test case management, reporting, and communication tools. To further streamline the testing process and boost overall productivity, Testrail also interacts effortlessly with a number of ALM tools and defect tracking systems.

What is your favorite aspect of this product?

Its UI is well- known for being user-friendly, which makes it simple for testers to use and navigate. Teams can customize the application to meet their own demands and workflows because to its great degree of customization. It streamlines the testing process by integrating easily with a number of different technologies, including version control systems, issue tracking systems, and test automation frameworks. Vast analytics and reporting capabilities that support patterns, and making data- driven choices. It facilitates teamwork by making it simple to assign tasks, discuss test cases, and monitor progress.

What do you dislike most about this product?

One of its primary shortcomings, in my experience as a software tester, is the extent of its customization choices. Although it provides a strong framework for test case management, customizing the platform to satisfy certain reporting or workflow requirements can be difficult. Performance problems have also been noted sometimes especially while working on complicated projects or big test suites. These restrictions can occasionally reduce Testrail's usefulness in particular testing situations, even though it is still a useful tool.

What recommendations would you give to someone considering this product?

I advice assessing the priorities and requirements for your particular testing. Take into account elements like the reporting tools, integration potential, and platform's ease of use. Reading customer reviews and testimonials might also be beneficial in order to understand other people's experiences. Additionally, utilizing a free trial can give you direct experience and assist in deciding if it is the best option for your company.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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