Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Workflow Automation

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Tyrone V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

"Fantastic product!"

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is one of the easiest and most user-friendly tools for creating basic forms, surveys, and quizzes.

What is your favorite aspect of this product?

Creating and distributing forms is quick and easy.

What do you dislike most about this product?

The design options are relatively basic and don’t allow for much customization.

What recommendations would you give to someone considering this product?

Google Forms works on all devices through a web interface, ensuring accessibility for users across different operating systems and devices.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Connie M.

  • Role: Human Resources
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use on my phone!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I'm not sure

What is your favorite aspect of this product?

I love that I can use this product on my phone

What do you dislike most about this product?

There's nothing

What recommendations would you give to someone considering this product?

Definitely use this to obtain e-signatures.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Muheet I.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Full service for a variety of forms.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out from its competition due to the immediate connection with the Google account, which greatly benefits the transfer, management and creation of new forms, and allows you to use a forms service connected in real time with your Google Account, to use your forms in other Google services. In addition, it has much more variety in pre-designed templates for all users, adding greater creativity to the forms created.

What is your favorite aspect of this product?

It has good connectivity with any website, this helps a lot to send new forms from your Google Forms panel to your website panel, with just the push of a button. It contains themes for all types of content, the themes have different colors and different fonts, this helps to create a variety of designs for each form. It has automated analysis, generates graphs depending on the responses in the forms and offers a complete report of the responses. It allows you to add exact deadlines for closing a form, which helps to set limits on the number of people who participate in the form.

What do you dislike most about this product?

I haven't noticed any negative features of Google Forms so far, the platform has generally performed very well and has provided important features for creating new forms for our company, I haven't negative aspects to mention about this platform.

What recommendations would you give to someone considering this product?

I recommend that professionals perform the corresponding integration between the website and Google Forms, this will help them connect forms, add forms to Landing Pages and the Contact page, and collect responses automatically.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

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