Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

87

Drag and Drop User Interface

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Mobility Support

86

Large File Optimization

85

Audit Trail

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Quality of Features

87

Ease of Implementation

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

83

Vendor Support

82

Dropbox Business Reviews

Roney W.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Smart Sync, Smarter Teamwork

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

How it prioritizes collaboration through its file requests and shared workspaces, that would have to be the one. It’s designed for teamwork, not just storage.

What is your favorite aspect of this product?

The Smart Sync feature in the sense that it lets you access files without taking up local storage

What do you dislike most about this product?

The admin dashboard feels overly complex for managing team accounts. Basic actions like adjusting permissions or viewing activity logs require too many steps

What recommendations would you give to someone considering this product?

if you have a team that works remotely or across multiple devices, then explore its collaboration tools early to make the most out of them.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Stephen M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

File It Under Simplicity.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is reliable, which is exactly what you need when dealing with endless client files, campaign assets, and collaborative projects. The best part? It keeps everything organized and accessible without any fuss.

What is your favorite aspect of this product?

The version history feature is a standout. Accidentally overwrite a file or need an earlier draft? It’s all there. This has saved us countless headaches, especially during tight deadlines when mistakes tend to happen. The file request option is another gem, making it easy to gather assets from clients without them needing an account.

What do you dislike most about this product?

The search functionality. While decent, it doesn’t always surface the most relevant results, especially when dealing with a large volume of files.

What recommendations would you give to someone considering this product?

Dropbox Business has streamlined how we handle file sharing and collaboration. No more endless email chains or lost attachments—it’s all neatly stored and easy to access, keeping us efficient and on track.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tiago Cristo G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Good way to store and share Mac files.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Good support in Mac App, Dropbox client for Mac runs very well.

What is your favorite aspect of this product?

Clear interface, easy to use, good Mac integration.

What do you dislike most about this product?

Cost is more than Google for same space.

What recommendations would you give to someone considering this product?

If your ambient is all Apple consider this product.

Pros

  • Unique Features
  • Respectful
  • Client Friendly Policies
  • Fair

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