Cloudflare Logo Award Winner Product Badge
Cloudflare Logo Award Winner Product Badge
CloudFlare

Cloudflare

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cloudflare
8.8 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 80

Enablement for Security Teams

84

Firewall as a Service (FWaaS)

83

Network Sandboxes

83

Web Application and API Protection (WAAP)

82

Zero Trust

81

Secure Web Gateway (SWG)

81

SD-WAN

80

Remote Browser Isolation (RBI)

80

Cloud Access Security Broker (CASB)

80

Viable Alternative VS Traditional MPLS

78

Data Analytics / BI / AI

77

Vendor Capability Ratings

Average 79

Business Value Created

85

Breadth of Features

81

Usability and Intuitiveness

80

Quality of Features

80

Ease of IT Administration

80

Ease of Implementation

79

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Vendor Support

78

Availability and Quality of Training

78

Ease of Customization

77

Cloudflare Reviews

Satyanshu S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare stands out for its exceptional global network infrastructure, which ensures low-latency performance and rapid content delivery across a wide range of services, from CDN to security. Its integrated approach, combining DDoS protection, WAF, and bot mitigation, offers a holistic security solution that’s easy to deploy and scale. Cloudflare's focus on simplifying security for businesses of all sizes, without compromising performance, also sets it apart from competitors.

What is your favorite aspect of this product?

My favorite aspect of Cloudflare is its ability to provide fast, reliable performance without sacrificing security. The seamless integration of a global CDN with robust DDoS protection, WAF, and bot management makes it a one-stop solution for both performance and protection. Additionally, Cloudflare’s user-friendly interface and easy setup make it accessible to both small businesses and large enterprises, ensuring that advanced security features are available without a steep learning curve.

What do you dislike most about this product?

I dislike that this product lacks durability and tends to break or wear down quickly with regular use. Additionally, its design feels unintuitive and difficult to use, which can be frustrating.

What recommendations would you give to someone considering this product?

If you're considering this product, I would recommend thoroughly reading reviews and checking the return policy before purchasing, especially if you're concerned about its durability. Make sure it meets your specific needs, as its performance may vary depending on usage. If you're looking for something more reliable, you might want to explore other options with better build quality and user-friendly features. Additionally, keep in mind that the product may require more maintenance or care than expected, so be prepared for that.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Paras S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Extensive Global network of data centers

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare's extensive global network of data centers, cutting edge security features and user friendliness set it part from other comparable platforms. It provides a full range of services, all consolidated into one platform such as DNS, CDN, WAF and DDoS protection. A reliable and effective methods for safeguarding and improving websites and applications is offered by this integrated approach..

What is your favorite aspect of this product?

The ability of CloudFlare to greatly enhance website performance is my favorite feature. CloudFlare can be greatly speed up page loads, improve user experience and boosts SEO by caching static content. and streamlining the the delivery of dynamic content.

What do you dislike most about this product?

Despite being a strong tool, CloudFlare can be difficult to set up particularly for those who are unfamiliar with networking and security principles. Also a better comprehension of the platform might be necessary to utilize some sophisticated capabilities.

What recommendations would you give to someone considering this product?

I advise assessing unique requirements and financial constraints if we are thinking about using CloudFlare. Think about application or website size and complexity, the necessary security level and the speed enhancement we hope to achieve. Despite being a strong and flexible platform, CloudFlare might not be ideal choice for every company. Before choosing a choice, it's critical to carefully consider the advantage and disadvantages. To become acquainted with the platform and its feature, it is advised to being with free plan.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Saves Time

Alex C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Key Recommendation to Adopt Cloudflare

Likeliness to Recommend

8 /10

What differentiates Cloudflare from other similar products?

It facilitates its customers with a zero-trust security suite to simplify deployment and management for us. Its DDoS capabilities for preventing attackers without requiring external configuration is a major differentiator.

What is your favorite aspect of this product?

Cloudflare is one of the most reliable and powerful platform. I deal with low-latency connectivity due to the massive network globally without minimizing the speed. Zero trust suite a single platform creates ease in management and employment. It permits us to customize our application through its edge network.

What do you dislike most about this product?

Its lack of advancement is some of its features such as AI-driven features which hinders more quality work.

What recommendations would you give to someone considering this product?

One should take into account its needs for the best compatibility with the zero-trust suite. It is an ideal choice for those working globally and requires low-latent performance.

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Respectful

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